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Privacy Policy & SMS Communication Terms

Last Updated: December 2025

The Pushee Agency (“we,” “our,” “us”) is committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This page outlines our Privacy Policy as well as our SMS Communication Terms and Conditions.

1. Information We Collect

Personal Information:
We may collect the following when you submit forms or communicate with us:

  • Name

  • Email address

  • Phone number

  • Information you choose to share with us

SMS Information:
If you opt in to receive text messages, we may collect and store:

  • Your phone number

  • Message history

  • Interaction data (such as replies or opt-out/opt-in responses)

Automatically Collected Information:
When you visit our website, we may automatically gather:

  • IP address

  • Browser and device type

  • Pages visited

  • Cookies and tracking data

2. How We Use Your Information

Your information may be used to:

  • Provide insurance-related services

  • Respond to inquiries

  • Send customer care updates

  • Send account notifications (renewals, billing, policy changes, etc.)

  • Send marketing messages you have opted in to receive

  • Improve website functionality

  • Comply with legal and regulatory requirements

We do not sell, rent, or share your personal information with third parties for marketing purposes.
SMS consent and mobile opt-in data are never shared with third parties.

3. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website performance

  • Understand how visitors use our site

  • Personalize your experience

You may disable cookies in your browser settings at any time.

4. Data Security

We use reasonable security measures to protect your data.
However, no method of transmission over the internet or mobile networks can be guaranteed fully secure.

5. SMS Communication Terms & Consent

By providing your phone number to The Pushee Agency, you agree and acknowledge that we may send:

  • Customer care messages

  • Account notifications

  • Insurance updates

  • Billing reminders

  • Quotes and discount information

  • General marketing messages related to insurance products and services

No mobile opt-in data, consent, or message content will be shared with third parties or affiliates for marketing purposes.

Examples of SMS Messages You May Receive

Customer Care Example:
“Hi Sarah, this is The Pushee Agency. We wanted to check in after your recent auto-accident. We’re here to help with your claim. Reply STOP to opt out.”

Account Notification Example:
“Good morning Sarah, this is The Pushee Agency. Your policy renewal is coming up in 30 days. Reply STOP to opt out.”

Marketing Example:
“Hi Sarah, this is The Pushee Agency. Thanks for reaching out! Your free quote has been emailed to you. Reply STOP to opt out.”

6. Standard Messaging Disclosures

  • Message and data rates may apply.

  • Message frequency: Varies based on interaction. Company-wide volume may range from 5–1000 messages daily.

  • You can opt out any time by texting “STOP.”

  • To resume messages, text “START.”

  • For help, text “HELP.”

7. Your Rights

You may request to:

  • Access your personal information

  • Correct or update information

  • Request deletion (where legally permitted)

  • Opt out of communications

To make a request, email: aelrod@farmersagent.com

8. Third-Party Links

Our website may link to external websites. We are not responsible for their content or privacy practices.

9. Updates to This Policy

We may update this Privacy Policy and SMS Terms as needed.
The latest version will always be posted here.

10. Contact Us

For questions about this policy or your information, contact:
The Pushee Agency
Email: aelrod@farmersagent.com

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